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Tax helpline, support and advice provided by top UK tax advisors

Accountant Services. Fast and Affordable UK Tax Helpline & Support. Keeping you at the top of your profession and helping you to boost your profits!

It is a well known fact that most accountants and tax advisors, no matter how knowledgeable and experienced they are, rely on other fellow professionals who can help, advise, guide, clarify or offer second opinions about certain tax matters.

UK Tax legislation and law is continually changing and it is almost impossible to try and keeping on top of all these changes, yourself.

Therefore, every tax advisor and practitioner requires some form of help at some point.

Finding suitably qualified and experienced fellow tax professionals is extremely difficult, immensely daunting and nerve racking if you are struggling with a case.

James, I would like to take this opportunity to thank you for your assistance over the last eighteen months or so.

Your professional expertise has been invaluable and I look forward to working with you further in the future.
David Reynolds, Principal, D.J. REYNOLDS & CO, Chartered Accountants

The list of questions and answers below give further details about the helpline and support service.

What is the 'Telephone Helpline & Support' Service?

This is a service that is available for accountants and tax practitioners only.

It is a service, whereby, you or any of your practice members will be assigned to a dedicated UK tax specialist who can be contacted to help provide support and advice on taxation matters.

Our UK tax experts primarily work as advisors to other fellow accountants and tax professionals and therefore we are also making their help, advice and guidance available to you.

More importantly, they are all current practising tax experts and between them they have been featured in:
  • The Financial Press
  • Television
  • Radio
  • Magazines
They have over 75 years of practising experience between them and through our Telephone Helpline & Support service; they are available to help you in whatever professional capacity is required.

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Who will help me and provide the support?

We feel that it is vital that you receive a personalised service, and therefore you will be assigned a primary tax advisor from our panel of experts who is most suitably qualified to help you based on your requirements.

For any aspect of UK and expatriate taxation this will be Arthur Weller or James Bailey.

For VAT matters it will be Steve Allen or Andrew Needham.

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What areas are the experts able to advise on?

Our UK tax specialists can offer help and guidance in the following areas:
  • Income Tax / Personal Tax
  • Capital Gains Tax
  • Property Taxation
  • Corporation Tax / Business Tax
  • Tax Investigations
  • UK and International Value Added Tax (VAT)
  • Inheritance Tax
  • National Insurance
  • Share Schemes
  • Tax Advice for Pension Schemes
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How do I communicate with the advisor?

Once you completed the 'Telephone Helpline & Support' form you will be personally contacted by the tax advisor who has been assigned to help you.

They will provide you with their contact details and then you will be free to discuss your taxation matters with them as and when required.

You will be able to communicate with the tax advisor either by telephone or email.

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What is the cost of the Telephone Helpline & Support service?

The cost of the service is an initial upfront payment of £112.50 + VAT, which is payable to the tax advisor when they first contact you.

The upfront payment of £112.50 + VAT will provide you with three sets of 15 minute telephone consultations, which must be used within a year of registering for the service.

Additional 15 minute credits are required then these can be purchased through the tax advisor at a cost of £37.50 + VAT per unit.

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After I have registered for the service, how quickly will the tax advisor contact me?

Our tax advisors will contact clients within 24 hours. However, if urgent help is required with a tax matter then please specify this when you complete the 'Telephone Helpline & Support' form and one of our advisors will try to contact you the same day.

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How do I register for the Telephone Helpline & Support Service?

Registration is easy. Please just simply complete the form at the bottom of this page. You will then be taken to the Telephone Helpline & Support form, where you will be able to enter further details of your taxation support requirements.

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As general practitioners, we are fortunate to have a tax consultant of James Bailey's calibre to refer our more complex cases to.

He makes the most complicated issues understandable and carefully describes the steps necessary to achieve the end result in a manner which is both comprehensible to us and our clients. The speed of response is excellent.

Examples of areas covered are advising on the issues regarding the domicile of a deceased intestate client, a company wishing to purchase its own shares with implications of trading status, CGT planning for disposal of non business assets and CGT planning for a retiring partner from a technically insolvent partnership.
Franklins Accountants LLP

Once you have completed this form it will then be sent to the appropriate advisor who will contact you.

The whole registration process will only take no more than a couple of minutes of your time.


First Name: *
Email Address: *
Telephone: *
Yes I would like to register with the 'Helpline and Support' service and agree to the fees involved and the terms and conditions of the website.
Fields marked with * are mandatory


If you have any questions about this service or require help then please contact
the Tax Insider support centre on: 0870 442 2976

As a national Insolvency Practice, Begbies Traynor require their specialist advisors to be readily available at short notice, issue a timely response to the advice sought, be up to date with changing legislation, and competitive in fees charged.

We have always found VAT solutions to be very professional in their approach, and no assignment is too large or small. We have no hesitation in referring work, or their ability to provide the service required.
David Acland, Partner Bagbies Traynor


Free tax busting reports

Tax Tips

Problems with Profits, Dividends and Waivers?
Are you having problems with distributable profits, dividends, and waivers? There may be another way – ask your Tax Adviser about the tax treatment of loans from the company which are then written off.


Keeping Records.
Start keeping records and invoices before you start trading – most of the expenditure that you incur will be an allowable expense once you open for business.


Do you have two properties that could be your main residence?
If you have two properties that could be your main residence (such as a cottage in the country and a flat in town) it is always a good idea to nominate one of them as your main residence within two years of acquiring the second property – this will give you the flexibility to vary the nomination later.


Planning Gain Supplement (the proposed tax on increases in land values as a result of planning permission) was the dog that didn’t bark in this Budget. The consultation document was issued in December 2005 and the deadline for responses passed this February. The consultation talked of implementation in 2008 but there is no mention of it in the Budget Notes or in the 2007 Finance Bill published on 29 March. I wonder when we shall hear more about this new tax.


If you run a business (in a company or as a sole trader) and you are thinking of significant investment in plant and machinery you need to consider whether to spend the money now (50% first year allowances but only 20% writing down allowance on the balance for 2008/09), or wait until 2008/09 (100% first year allowances on the first £50,000 spent).


Are you liable to pay income tax for 2005/06 on a “Pre-owned Asset”? Did you miss the 31 January 2007 deadline for electing for IHT instead? Do you know what I am talking about? If not and if you have the use of any asset you once owned and which you gave away or sold for less than its market value then talk to your tax adviser, because the Budget announced an extension of the time limit for making such an election and it could be beneficial for you to do so.


Did you file your Self-Assessment Return Online?
Have you received a Penalty Notice from HMRC saying you filed your 2005/06 return late? Apparently a number of these have been issued in error. If you did file on time, send HMRC a copy of your IRMark electronic receipt and ask them to cancel the penalty.


Do you have a guilty conscience?
If you have not been declaring some of your income, or have underpaid tax for any other reason, contact HMRC and tell them about it before they catch you – the penalties you pay will be significantly lower if you do this, and in some cases they may be


Do you normally pay your employees on a Friday?
Good Friday this year falls on 6 April 2007, the first day of the new tax year (2007/08). If, because of the Easter Bank Holiday, you do the payroll on Thursday 5 April, then in strict law this payment will fall into the 2006/07 tax year, but by concession HMRC will allow you to operate PAYE on the payment as if it had been paid on 6 April, the first payday of 2007/08.


Tax Efficient Savings
The end of the 2006/07 tax year is approaching fast – if you have a tax-free ISA investment plan, remember that 5/4/07 is the deadline for investing your annual maximum of £7,000


Don’t Touch That Ticket!
If an employee incurs a parking fine in his company car, and the employer pays it, the fine paid will be taxable on the employee, unless: 

The car is registered solely in the employer’s name, AND
The parking ticket is stuck on the car rather than being handed directly to the employee         


Wedding Bells
If someone you know is getting married, remember the IHT exemption for wedding gifts - £5,000 for each parent, £2,500 for each grandparent, and £1,000 for other relatives or friends.


Be clear about the impact of VAT on growing your business turnover.
Make sure your business plan looks at how you will deal with the impact of registering for VAT. For example, if you provide services to members of the public, registering for VAT may have major implications for your pricing structure.


Consider this!
What a lot of investors fail to realise is that if you transfer ownership of a property to another party (including husband/wife), then stamp duty will be liable if the property is mortgaged and the mortgage amount being transferred is over £125,000. This is called the ‘consideration amount’.


Shame on You!
Have you sent your accountant all the information he needs to prepare your 2005/06 tax return? If not, shame on you! This is the worst month of the year for accountants, as they struggle to complete all their client’s returns in time for the 31 January deadline. I have just spoken to an accountant client of mine, who tells me that less than half his clients have provided him with the information he needs!


Offsetting Your Personal Loan
If you take out a personal loan that is used ‘wholly and exclusively’ for the purpose of the property, then the interest charged on this loan can also be offset.


Setting up A Company
A property management company can be a way to save tax for a buy to let landlord, but do not set up a company that manages your properties and just simply start paying money into it. It is important to get the commercial arrangements and the paperwork correct. 


If you’re in doubt – Shout!
The golden rule is – if you’re not sure ask. HMRC would much rather be asked any number of questions than for you to make a mistake because you’re not sure what to do. It is in the interests of both HMRC and the business to get things right from the start, if you’re in doubt – shout!


Have you made losses on the stock market?
If you are one of the thousands of people who have lost money on the stock market, then consider selling your loss-making stocks/shares before you sell a property with a significant capital gain.


Are you using your £3,000 gift allowance?
Gifts totalling up to £3,000 in a tax year are ignored for IHT – and if you did not use the £3,000 in the previous tax year, it can be added to make a total of £6,000 that will never be taxable, even if you die within seven years of making the gift


Is your caravan exempt from CGT?
If you live in a caravan, then if it is mobile, it is likely to be a “chattel” and exempt from CGT. If it is “fixed” and connected to mains services, then it can qualify for relief from CGT as your main residence


Personal Tax Tip - Be very careful!
Be very careful about letting the purchaser start work on the property before completion of the sale – note the rule that your expenditure on improvements must be reflected in the state of the property at the time of completion of the sale, which it won’t be if the purchaser has knocked it down!


Business Tax Tip - Are you having problems?
Are you having problems with distributable profits, dividends, and waivers? There may be another way – ask your Tax Adviser about the tax treatment of loans from the company which are then written off.


Property Tax Tip - Do you have two properties?
If you have made a GWROB, ask a Tax Adviser what you need to do to convert it into a PET – once it has become a PET, it will be free from inheritance tax if you survive for seven years.


Personal Tax Tip - Don’t be ignorant!
Don’t ignore HMRC correspondence, and don’t bin it or feed it to the dog – that’s just asking them to open an Enquiry into your affairs!


Business Tax Tip - Keep records from the day you start!
Start keeping records and invoices before you start trading – most of the expenditure you incur will be an allowable expense once you open for business.


General Tax Tip - The same problems if you are in Scotland!
Trust Law in Scotland is different from that in England, Wales, and Northern Ireland – but the problems created by the 2006 Finance Act also affect Scottish Trusts.




Personal Tax Tip - When buying a shop like Mr Lion’s, the goodwill of the business is “adherent” goodwill – that is, it is treated as part of the value of the property itself, and cannot be transferred separately from the property.


General Tax Tip - Do you have two properties that could be your main residence? If you have two properties that could be your main residence (such as a cottage in the country and a flat in town), it is ALWAYS a good idea to nominate one of them as your main residence within two years of acquiring the second property – this will give you the flexibility to vary the nomination later, as described in the main article.


VAT Tax Tip - The days of cheap CDs and DVDs could well be numbered! There is a concession in the EU 6th Directive that allows goods valued under £18 to be imported into the UK without any VAT.  The idea behind this is to allow personal imports and mail order goods to be brought into the UK without the administrative burden of collecting the VAT from private individuals.  The Revenue simply wouldn’t justify the costs of collecting it.

However, a number of large high street traders have worked out that if they supply relatively low value items, mainly CD’s, DVD’s and videos, through subsidiaries in the Channel Islands, they can undercut smaller businesses by selling those goods VAT free.  This has been good for the consumer, (and explains why your last order for 4 DVD’s arrived in 4 parcels from Jersey), but bad for small businesses.


Property Tax Tip - Non- business taper relief becomes available after you have owned a property for a full three years. Try to make sure that the property is sold after a full year of ownership has been completed. For example, if you have owned a property for 7 years and 11 months, then try to delay the sale for an additional month so that you are able to claim 8 years of taper relief.


Personal Tax Tip - Do you like to gamble? Winnings on Premium Bonds are exempt from tax, and unlike other forms of gambling, you don’t lose your stake if you don’t win!


Business Tax Tip - Why not get fit, and have a company bicycle instead of a company car? There is an exemption for bicycles and cyclist’s safety equipment, provided more than half of the miles cycled are for business purposes (including travel from home to work), and bicycles are offered to all employees.


Property Tax Tip - If you offer a ‘fully furnished’ property then consider using the ‘10% wear & tear allowance’ if you are going to provide furnishings, which you do not expect to be replaced until several years later. By claiming the allowance you will receive tax relief immediately




VAT Tax Tip - It is worth pointing out that zero-rating only applies to physical printed matter, which is a supply of goods.  It does not apply to the same information or document supplied electronically (i.e. e-books), as this is a supply of services, and is standard-rated.


General Tax Tip - There is no inheritance tax on a legacy to your spouse or civil partner, is there? Oh yes there is, if the surviving partner is not “domiciled” in the UK only £55,000 of the legacy is exempt, and lifetime planning will be needed to avoid IHT on the rest.


Business Tax Tip - If you pay for your employees’ business expenses, make sure you have a “dispensation” from your tax inspector. If you don’t, you have to report all the expenses you have paid for on the employees’ P11Ds and the employees then have to make a claim for tax relief.




Personal Tax Tip - Do you have more than one job, or are you an employee with a self-employed sideline? If so, don’t forget you may be able to apply for “deferment” of some of your National Insurance Contributions; better than paying too much and having to wait until the end of the tax year to claim a repayment!


General Tax Tip - Mobile phones provided for employees (and their families) are a tax-free benefit provided the phone and the rental contract are in the employer’s name – good news for family company directors with text-mad teenagers.


Business Tax Tip - Don’t be a Scrooge – office parties are tax free provided all employees who work in the office are invited, and the cost per head is less than £150 per year!


Personal Tax Tip - Made Gift Aid donations since 5 April 2005? Not filed your 2004/05 Tax Return yet? Get your tax relief now, not next year – see Box 15A.4 on the Return.


Property Tax Tip - Don’t forget - If you have made rental losses on your property income in previous tax years then you can carry them forward and offset them against future year profits!


VAT Tax Tip - Christmas tip. It is worth noting that the £50 limit for the cost of the goods supplied as business gifts is VAT exclusive and does not include any administrative costs, including post and packaging. All of these additional costs are on top of the £50.


Dividends for couples - Married couples and civil partnerships who own businesses need to make sure both their tax allowances and lower rate bands for income tax are being used – it’s bad tax planning for one to be paying higher rate tax while the other has income of less than £37,295 for 2005/06.


Make use of the 10% wear and tear allowance - The 10% wear and tear allowance is particularly suited to ‘fully furnished’ property that has been furnished immediately after acquiring it. This is because you can start to make the 10% claim immediately from the first year of letting.


Child Trust Fund Account - If you have a child born after 1 September 2002, up to £1,200 per year can be added to their tax-free Child Trust Fund account – this sum can be made up of gifts from anyone, including the parents.


Fancy a Tax-Free Gift? - Have you been running your company for 20 years or more? Why not reward yourself with a tax-free gift? Section 323 ITEPA 2003 exempts “long service awards” to employees (including directors) with over 20 years’ service. The award must not be in cash, but with an upper limit of £50 per year of service (so 20 years = £1,000), you could buy yourself a really nice gold watch!


Personal Tax Tip - Are you in a syndicate for the National Lottery, the football pools, or something similar? Make sure there is a proper written agreement in place for the treatment of any prizes won – otherwise, the payment to members of their shares can give rise to inheritance tax liabilities!


General Tax Tip - What are you up to?
When the money laundering rules came in in 2003, one of my accountant friends told me he had simply reported all his clients on the first day, on the basis that “everyone’s up to something where tax is concerned”!




Business Tax Tip - Staff entertainment.
One of the “grey areas” of staff entertainment is entertaining people who work for you but are not your employees – for example, I had a long argument with a tax inspector who wanted to disallow the cost of drinks given by a pub landlord to the draymen who delivered his beer, on the grounds that they were not his employees, but the brewery’s.




Personal Tax Tip - Lower rates of SDLT
As you can see from the table, rates of SDLT are lower in “disadvantaged areas”, and there is a facility to look these up on HMRC’s website, using the postcode of the property concerned, but beware – a solicitor told me that this is not 100% accurate, and if it says the relief is not due, it is worth double checking – the “disadvantaged areas” are defined by electoral wards, and sometimes these may have changed.

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